Effective communication is essential when it comes to business growth and development. Not just communication within the company, but also with your customers.

This is true for customers you already have a relationship with, as well as potential customers that are searching for the products and services you provide.

How can you make it easier for customers to reach you?

The best way to connect with the maximum number of customers and clients is to implement an effective communication management system.

When you have a working system in place, it cuts down on confusion and wasted time. This leaves more time to focus on things that matter, like servicing clients and cementing business relationships.

PCI Wireless Offers TELUS Business Connect

PCI Wireless is a wireless communication company that is always looking for new and efficient ways to improve mobile communications for businesses in the GTA.

Located in Scarborough, PCI wireless has been supplying effective mobile workforce solutions to businesses in Toronto, Scarborough, and the rest of the GTA for over 20 years.

With a strong interest in customer satisfaction and support, the experts at PCI Wireless will work with you to figure out the best way to improve communication for your unique business.

TELUS Business Connect Overview, Services, and Products

Overview

PCI Wireless has partnered with TELUS Mobility to provide practical and affordable mobile communication services for businesses of all scales and sizes.

Using a technology called VoIP (Voice over Internet Protocol), TELUS Business Connect allows you to connect with customers over the internet instead of a conventional landline system.

This means you will have all the functionality of a traditional phone system, but with much more flexible and adaptable options.

TELUS Business Connect Services

There are many useful services included in the Business Connect package that can help save time and money for your business.

Some of these services are:

  • Call conferencing
  • Personalized greetings
  • Call forwarding
  • IP Fax
  • Toll-free number
  • Call management

Call Conferencing

This service is extremely useful for communication both inside and outside the company.

It is an ideal tool for collaborative group projects within the company. Staff members can connect from anywhere to contribute to the project, regardless of location.

It is also a great option for meetings with clients and business associates. Cut out the commute with virtual meetings that can be done with video or audio conference calling.

Personalized Greetings

Customers tend to feel more cherished when they hear a personalized greeting. This can also be used to provide customers with useful instructions or other information.

Call Forwarding

In addition to your customized greeting you can also devise an easy to follow directory to guide your customers to the individual or department they are seeking.

IP Fax

The IP Fax is practical and environmentally-friendly replacement for the traditional paper fax.

Documents will be sent digitally for simple communication and storage.

Toll-free Number

TELUS Business Connect includes a toll-free number, so your customers can reach you more easily without worrying about incurring extra charges.

Call Management

These services and features all add up to more convenient call management.

All calls and services can be managed in one place with the all-in-one Business Connect portal hub.

Advantages of TELUS Business Connect

There are all kinds of benefits to be enjoyed with TELUS Business Connect.

Some benefits of the package are:

  • Flexibility
  • Productivity
  • Availability

Flexibility

The TELUS Business Connect cloud-based platform allows you to access phone calls from anywhere, using basically any device.

This is perfect if you are on the road or out of town.

Productivity

TELUS Business Connect works as a communication management system that centralizes calls and messages, so you can spend more time on important business matters.

Availability

Calls can be forwarded to up to 4 devices until the call is answered. This ensures that you can always make yourself available to your customers.

The toll-free number included in the TELUS Business Connect package allows you to reach a wider customer-base.

 

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